That Cash App claim you submitted in 2024 may finally turn into a payment this month. The administrator says approved claims from the $15 million security settlement will be paid in October 2026, although no exact day has been announced. You must have submitted a valid claim by November 18, 2024 and received approval to get a Cash App settlement payment from this fund.
Your payment will use the delivery option you selected when you applied. And that headline figure of $2,500? It is a limit on eligible expenses, so you should not treat it as your expected deposit.
| Key fact | Detail |
|---|---|
| Case | Salinas v. Block, Inc. and Cash App Investing, LLC, Northern District of California, 4:22-cv-04823 |
| Settlement fund | $15 million |
| Covered period | August 23, 2018 through August 20, 2024 |
| Claim deadline | November 18, 2024, now closed |
| Final approval | March 27, 2025 |
| Payment timing | October 2026, with no specific day announced |
| Maximum benefits | Up to $2,500 for eligible expenses, up to $75 for lost time, plus qualifying transaction losses that were never refunded |
| Administrator phone | 1-866-615-9740 |
When the Cash App settlement payment arrives
October 2026 is the announced payment month, but you do not have a confirmed arrival date for your individual claim. To understand what that means, start with the administrator’s latest update.
On September 28, 2026, the administrator said it had finished reviewing responses about incomplete claims and appeals. It then confirmed that payments for approved claims would be issued during October. That gives you a month to watch, rather than one date everyone can circle.
Electronic payments reportedly began in April 2025, with mailed checks reportedly following later that month. Those earlier distribution claims remain unconfirmed, and third-party accounts disagree about whether payments happened in 2025. You should use the October announcement when checking the current schedule.
Who qualifies for a payment
Having a Cash App account was never enough to receive money from this case. Your eligibility depended on the problems you experienced during the covered period, followed by a claim that was submitted on time and approved. Here are the circumstances included in the class definition.
- Personal information or account access without permission. You could qualify if someone accessed your information or account without authorization between August 23, 2018 and August 20, 2024.
- Fraudulent withdrawals or transfers. Unauthorized transactions during that period were included among the problems covered by the settlement.
- Account errors that remained unresolved. The case also covered eligible customers whose account errors were not resolved during the covered period.
- An approved claim filed before the deadline. You needed to submit your claim by November 18, 2024 and have it accepted. Late applications are no longer being taken.
The two security incidents behind the case
The case involved two different routes into customer information or accounts. In 2022, someone whose employment with Cash App Investing had ended viewed customer reports without authorization. About 8.2 million customers were reportedly notified.
The 2023 incident involved an unauthorized person gaining account access through recycled phone numbers that were still connected to accounts. The lawsuit challenged the companies’ security protections and handling of unauthorized transactions and complaints. Block and Cash App Investing denied wrongdoing.
How much money you could get
Your approved losses and claimed time determine what you may receive, rather than a fixed amount for every customer. You see, the $2,500 figure describes one reimbursement category. The benefit types below give you a better basis for judging your claim.
| Benefit type | Payment limit | Supporting information |
|---|---|---|
| Out-of-pocket expenses | Up to $2,500 | Records supporting eligible costs connected to the incidents, such as receipts or account statements |
| Lost time | Up to $75, covering three hours at $25 an hour | Time claimed for dealing with the covered problems |
| Unreimbursed transaction losses | Eligible transaction losses that were never refunded | Documents supporting the transactions and unpaid losses |
Eligible expenses could include credit-related costs, bank charges and travel expenses connected to the incidents. You needed documentation for expense and transaction-loss claims. Simply asking for the maximum did not establish that you were owed it.
More than 667,000 claims were reportedly submitted, with about 40,380 approved for approximately $5.6 million. Those figures reportedly put the average approved payment near $139 before final adjustments. Your own amount can differ.
Legal fees and settlement administration expenses are paid from the $15 million fund. That is another reason the fund’s headline value cannot tell you what will reach your account.
How payments are being sent
Your original claim form determines where you should look for the money. The listed delivery choices include electronic payments, a prepaid card and a mailed check. Check the option you selected against the methods below.
- Venmo. If you chose Venmo, watch that account for your payment. Claimants reportedly describe the sender as “Cash App Security Settlement Administrator.”
- Zelle. If you selected Zelle, check for the payment through that service. Your claim confirmation can help you recall which option you chose.
- Prepaid card. This was another available payment choice. Check your original submission before assuming you should receive a bank transfer.
- Paper check. If you requested a check, watch your mail and make sure your claim address is current. Deposit or cash it before its printed expiration date.
Failed electronic payments reportedly result in a check being sent to the mailing address on the claim. If you have moved, that address is worth checking now.
How to check your claim status
If you are unsure whether your claim was approved or where the payment is going, contact the settlement administrator. Your claim confirmation gives you a useful starting point. Work through these steps to check the details.
- Find your claim confirmation. Locate the email or records from your original submission and note your Claim ID. Keep them available when you contact the administrator.
- Visit the official settlement website directly. Type cashappsecuritysettlement.com into your browser. The site reportedly offers a status lookup using your Claim ID and email address.
- Contact the administrator if you need help. Call 1-866-615-9740 to ask about approval or payment delivery. The administrator can reportedly help retrieve a missing Claim ID, and its contact email is reportedly info@cashappsecuritysettlement.com.
- Check your mailing address. If you have moved since filing, ask how to update the address attached to your claim. This matters if you selected a check or an electronic payment fails.
- Ask about a replacement when needed. If your payment was returned or your check expired, contact the administrator about reissue. Explain what happened and keep your claim records available so your request can be checked.
The CFPB settlement is a different payout
If you received a Cash App check without submitting a claim, it may belong to the separate CFPB compensation program. That program addresses customer service and dispute handling, rather than paying claims from the $15 million security case. Here is how to tell the two apart.
The CFPB issued its order on January 16, 2025, requiring Block to provide at least $75 million and as much as $120 million in customer compensation. It separately imposed a $55 million penalty payable to the agency’s victims relief fund. Those are different amounts with different purposes.
You may qualify for CFPB compensation if Block failed to investigate unauthorized transfers, withheld refunds you were owed, or left your account locked for prolonged periods. Missing temporary credits during delayed investigations are another covered issue. Block identifies eligible customers, so you did not need to submit an application.
| Detail | Security class action | CFPB compensation |
|---|---|---|
| Who handles payments | Cash App Security Settlement Administrator, reportedly Angeion Group | Epiq |
| Covered period | August 23, 2018 through August 20, 2024 | July 1, 2019 through January 16, 2025 |
| Claim required | Yes, submitted by November 18, 2024 and approved | No, Block selects eligible customers |
| Delivery method | Your selected check, prepaid card, Venmo or Zelle option | Mailed paper check |
| Payment schedule | October 2026, without an exact day | Mailing began June 8, 2026 and continues in batches |
| Contact number | 1-866-615-9740 | 888-832-1301 |
| Official website | cashappsecuritysettlement.com | cashappcfpbsettlement.com |
For the CFPB program, you cannot request faster check issuance, and there is no guaranteed mailing date for your individual payment. You can contact Epiq with questions about that check. Calling the security settlement administrator about a CFPB payment would send you to the wrong program.
Other Cash App settlements you may hear about
- The $45 million multistate agreement. Announced on July 8, 2026, this agreement involved attorneys general from 46 states. Its settlement money goes to states, so you should not expect a customer check from that fund.
- The $12.5 million referral-text case. Bottoms v. Block concerns referral messages and is separate from both programs above. Accepted claims reportedly received $394.36 each.
- The $80 million state regulator penalty. This January 2025 action concerned Bank Secrecy Act and anti-money-laundering violations. It does not generate consumer payments.
- The $40 million New York DFS penalty. This April 2025 penalty is another separate matter. It does not provide customer checks either.
Settlement scams to watch for
A real payment announcement can give scammers a convincing reason to contact you. You might be offered help submitting a late claim or told that money is waiting behind a fee. Check these warning signs before responding.
- A newly opened claim window. Applications for the security settlement are closed. A message offering to submit a late claim does not match the administrator’s stated position.
- A charge to release your money. You do not need to pay someone to obtain a settlement payment. Block also charges no fee for Epiq’s services, although your bank may charge for depositing a CFPB check.
- Requests for account credentials. Never provide your Cash App PIN, sign-in code or banking login in response to a settlement message. The real CFPB program does not request those details.
- Links asking you to apply. Type the official website address into your browser yourself. The CFPB program requires no claim form, so an invitation to file one should make you pause.
- A payment notice that needs checking. CFPB notices use the subject line “Your Compensation Payment from Cash App is on the Way.” You can ask Epiq to verify the tracking number printed on a CFPB check rather than relying on an email alone.
What to do next
Your next step depends on which payment you are expecting and whether your claim was approved. Keep your records close and check the delivery method attached to your payment. Use this checklist to follow up without guessing.
- Watch the right account or mailbox. Check Venmo, Zelle or your mail according to your original security claim selection throughout October. Continue watching into December if necessary, while remembering that reports of a distribution window extending into December remain unconfirmed.
- Keep your paperwork. Save your claim confirmation and any payment correspondence. If October ends without the expected payment, contact the security administrator in early November with your Claim ID available.
- Deal with checks before they expire. Read the expiration date and cash or deposit your check soon after it arrives. If it has expired or your electronic payment failed, ask the relevant administrator about a replacement.
- Check tax questions separately. Block will not send a 1099 for CFPB compensation checks, but the program recommends consulting a tax advisor. Ask about your payment’s treatment rather than assuming both settlements follow the same reporting arrangements.
- Ask about any further payment. October reportedly includes a distribution involving remaining funds and returned payments, but that explanation is unconfirmed. Let the administrator tell you what applies to your claim, and keep your records available for any later update.
FAQs
No, you can no longer submit a claim for the security settlement. The filing deadline was November 18, 2024, and late applications are not accepted. October payments are for claims that were submitted on time and approved.
You need confirmation that your security settlement claim was approved to know whether you are due a payment from that case. Find your Claim ID and contact the administrator at 1-866-615-9740. The official website reportedly also supports a status check using your Claim ID and email address.
The average approved payment is reportedly about $139 before final adjustments. That figure comes from roughly $5.6 million approved across about 40,380 claims. Your payment can differ because compensation depends on your accepted claim.
You may receive a check without applying because the CFPB compensation program does not require a claim form. Block identifies eligible customers from its records, and Epiq mails their checks. Contact Epiq at 888-832-1301 to check whether your payment belongs to that program.
You should expect the security settlement payment through the method selected on your claim form, rather than assume it will appear in Cash App. The listed choices are Venmo, Zelle, a prepaid card or a paper check. CFPB compensation arrives by mailed check.
Yes, Venmo is one of the payment methods available for the security settlement. Claimants reportedly identify the sender as “Cash App Security Settlement Administrator.” If you are uncertain about a payment, contact the administrator using the official contact details.
You should consult a tax advisor to determine whether tax is due on your payment. Block says it will not issue a 1099 for CFPB compensation checks, while recommending individual tax advice. That statement concerns the CFPB program, so you should not apply it automatically to the security settlement.
